Returns & Exchanges
At Fluffit, every piece is made to bring joy, style, and the perfect fit to your pet’s wardrobe. If something isn’t quite right, we’re here to help.
At Fluffit, every piece is made to bring joy, style, and the perfect fit to your pet’s wardrobe. If something isn’t quite right, we’re here to help.
Items must be unworn, unwashed, and in their original packaging with tags attached.
Returns must be requested within 30 days of delivery.
For hygiene and quality assurance, worn or damaged items cannot be accepted.
1. Email info@thefluffit.com with your order number and reason for return.
2. We’ll confirm eligibility and provide return instructions.
3. Once we receive and inspect your item, we’ll process your refund or exchange promptly.
Refunds are issued to the original payment method within 5–7 business days after approval.
Shipping costs are non-refundable.
Need a different size or style? Let us know and we’ll help you find the perfect fit.